FAQ

Yes! If our referral results in a job, we will send you a $25 gift card by email once the work is complete!

Yes, though a 3% processing fee applies. Alternatively, you can pay by bank transfer through our online payment portal (no fee) or mail us a check to our PO Box: PO Box 31945 Seattle, WA 98103

Via Email from SingleOps, our invoicing system. The email will include a link to our online payment portal. If you don’t see it within 3 business days, please check your spam folder.

You will get an invoice with 1-3 business days via email, which will include an online payment portal.

We can plant a new tree while we are out doing other work for you. But we don’t come out to just plant new trees.

We can move very small, young trees only. But once the tree develops its root system, we cannot move it. You should call Big Trees in Snohomish for a price quote on moving trees.

No. The three treatments we offer are in pellet / stake form.

We can treat birch trees for the bronze birch borer, and we offer fertilizer and mycorrhizae treatments.

Stairs are definitely a problem for a stump grinder, but we can ramp the grinder up 4 straight stairs. The grinder is 35” wide, and most gates are 36” wide, so measure your gate.

There will be shavings from the stump. We leave that in place, and you can spread them around your trees or bushes as mulch.

our stump grinder will grind up all the above-ground stump and then down about 6-12” below grade to grind up the root ball. If there are specific roots going out from the stump that you want to ground, please make sure to note to your estimator to include them in the pricing.

We can send you a free estimate by text or email! Just send us a text or email with pictures of the stumps and the following information: number of stumps, approx. diameter of each stump, species (if you know it), location in your yard, and confirmation that there is flat access & 36” of width clearance to the stump for our stump grinder to get to the stump.

It depends on the species and your own needs, but for maintenance pruning, 1-5 years is a good rule of thumb.

Yes! We have a bucket truck we can use, we can use our tall ladders, or we can climb through them.

Since the weather is mild here in the PNW, we can prune trees all year. Some trees are best pruned when dormant or just before they bud; however, they can still be pruned anytime and heal just fine.

We do need to empty our trucks when they are full, so we drop loads of wood chips to whoever wants them—about 15 cubic yards.

Our groundsmen put it through the chipper, which shoots it into our truck bed as wood chips.

Yes. We have “wood-getters” we work with who will pick up the firewood for free. Some of them use the wood for their own heating, some sell firewood, and some bring it to needy folks who need it to heat their homes. It may take a couple of days to get rid of the wood, but it will disappear.

Our groundsmen chip up all the debris while the arborists are pruning and removing, so there is no brush for you to deal with. You may save money by keeping the firewood, if, for example, the tree is very large and way in the backyard. If we can save time by stacking the wood nearby rather than rolling it out to the front for pickup, you can save money that way.

Usually, no. If you have a unique, old hardwood tree it is possible that Urban Hardwoods might be interested in it. Otherwise, loggers are not interested in one or a few trees removed in the city. Trust us; we have tried.

While this might seem tempting, removing a mature tree yourself is not something that you should attempt. There are too many safety risks and concerns with potential property damage or personal injury. We are trained and experienced with the right equipment to take care of the job for you.

Deciding whether to save a tree can be difficult. We enjoy working with our clients to try to save their key trees whenever it is advisable. Often, services such as pruning, cabling, fertilization, and treatment can help to improve a tree’s health and safety.

There are so many factors involved, we can’t quote a price without visiting the site. Some of our considerations: size of the job, access, proximity to structures, safety (is the tree so dead that it’s dangerous?), equipment needs (do we need to bring the bucket truck?), permitting requirements, and if we need to move firewood. We offer free bids, so call us to come out and give you a firm price.

It’s very easy to check any contractor’s credentials at this Washington State verification website. Just enter our contract license #: 608PAPT780B7 and you will see our license, bonding, insurance, and workers comp are all current.

The International Society of Arboriculture, a global organization that sets standards & best industry practices, as well as administers testing to certify arborists.

Anyone can call themselves an arborist, just as anyone can call themselves a real estate agent or an accountant. A certified arborist is someone who has met the requirements of the ISA: worked 3+ years in the field, passed the certification exam, and kept up with 30 CEUs every 3 years. This is similar to a Realtor or CPA.